Please check the condition before signing accepted in good condition. Please make sure you check the condition of your item before signing. You have around ten minutes to inspect your pallet before signing and accepting it is in good condition. This is important because the courier will waiver liability once the item has been signed for. If the driver will not let you examine the item or remove the packaging please sign for the item as DAMAGED put this by your signature.We will try our best to resolve any issue you may have.